At super gaming, the privacy of every Filipino player matters. This page explains clearly what personal information we collect, why we collect it, how it is used, and what rights you have over your own data when you use our platform.
When you register an account on super gaming, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued identification document as part of our identity verification process, which is required to comply with applicable regulations and to protect the security of your account. During the course of your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. Payment-related information — including your GCash account reference, preferred payment channel, and transaction history in Philippine pesos — is collected and stored securely to facilitate deposits and withdrawals. We may also collect information you provide when you contact our support team, respond to surveys, or participate in any promotional activity on the platform. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties. You have the right to request a copy of the personal data we hold about you at any time by reaching out through the support channels listed in our FAQ help centre.
Super gaming uses the personal information we collect to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure that only eligible adult players in the Philippines can access the platform. Your data is also used to personalise your experience, including tailoring content in the Sports, Slot Game, and Bet sections to match your activity and preferences on the platform. We use technical and behavioural data to detect and prevent fraud, money laundering, and other prohibited activities, and to ensure the integrity of all gaming and betting outcomes on the platform. Where required by law or by the terms of our operating licence, we may use your data to fulfil regulatory reporting obligations, including the submission of transaction records to relevant Philippine authorities. We also use your contact information to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy — these communications are not optional as they are necessary for the safe operation of your account. If you have opted in to receive promotional communications, we may use your email address or mobile number to send you information about platform features, VIP programme updates, and relevant offers. You can withdraw your consent to marketing communications at any time by following the instructions in any message we send or by contacting our support team through the FAQ help centre.
Super gaming does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes, and this commitment applies to all Filipino players who use our platform. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict contractual data protection obligations. In cases where we are legally required to do so, we may disclose your personal information to Philippine government authorities, law enforcement agencies, or regulatory bodies, including in response to a valid court order or regulatory investigation. If super gaming undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, and you will be notified of any such change in advance. We do not share your data with other players, with third-party advertisers, or with any entity that is not directly involved in the operation of the super gaming platform. All third-party partners who handle your data are required to maintain security standards that are at least equivalent to those we apply internally. If you have questions about specific third parties we work with, you can raise them through the FAQ help centre.
Super gaming applies industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction at every stage of its lifecycle on our platform. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive information such as payment details and identity documents is stored in encrypted form with access restricted to authorised personnel only. We conduct regular internal security reviews and work with external specialists to identify and address potential vulnerabilities in our systems before they can be exploited. In the event of a data security incident that affects your personal information, we will notify you as quickly as practicable and take all reasonable steps to contain the incident and prevent further exposure. You also play an important role in keeping your account secure — we strongly recommend that you use a strong, unique password for your super gaming account and that you never share your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, you should change your password immediately and contact our support team through the FAQ help centre for further assistance. Super gaming will never ask you to share your password via email, live chat, or any other communication channel.
As a Filipino player on the super gaming platform, you have the right to access the personal data we hold about you, to request corrections to any inaccurate information, and to ask us to delete your data in circumstances where we no longer have a lawful basis for retaining it. You may also request that we restrict the processing of your data while a correction or deletion request is being reviewed, or object to certain types of processing where you believe our use of your data is not justified. If you wish to exercise any of these rights, you can submit a request through the support channels described in our FAQ help centre, and we will respond within a reasonable timeframe in accordance with applicable data protection requirements. Please note that some data retention obligations are imposed on us by law or by our operating licence, and in those cases we may not be able to delete all of your information even upon request — we will always explain clearly what we can and cannot do in response to your request. You also have the right to withdraw your consent to any processing that is based solely on your consent, such as receiving marketing communications, without this affecting the lawfulness of processing that took place before your withdrawal. Super gaming is committed to handling all data rights requests fairly, transparently, and without undue delay. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
Super gaming retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate operational needs. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum period specified by our operating licence conditions, even after an account is closed, to allow for the resolution of any disputes, regulatory audits, or legal proceedings that may arise. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you close your account, we will inform you of the specific retention periods that apply to your data at the time of closure. We do not retain personal data for longer than is necessary, and we review our retention practices regularly to ensure they remain proportionate and compliant. Marketing preferences and consent records are retained for as long as necessary to demonstrate compliance with applicable consent requirements. For more information about how long specific types of data are retained, you can contact our support team through the FAQ help centre.
Super gaming may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal and regulatory requirements in the Philippines. When we make material changes to this policy, we will notify registered players through the contact details associated with their account and will publish the updated version on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we handle your personal data. Continued use of the super gaming platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to discuss your account options. The most current version of this Privacy Policy will always be accessible at this URL and will supersede all previous versions. For any questions about this policy or how it applies to your specific situation, the FAQ help centre is the best starting point.
Last reviewed: 2025. This Privacy Policy applies to all registered members of the super gaming platform in the Philippines.
If anything in this Privacy Policy is unclear, the FAQ help centre covers the most common questions Filipino players ask about data protection, account security, and personal information. You can also create a free account or log in to manage your privacy preferences directly.